Dad got to Winchester hospital last night and it’s wonderful to have him home so we can start his long-term care. The whole repatriation was seamless, apart from a small delay at Stuttgart where they were waiting for the plane to arrive, and the crew who accompanied them were excellent and took great care of both Dad and Alexis.

A huge thank you to you for organising it so efficiently and being a reassuring presence throughout. After multiple frustrating calls with the insurance company is was incredibly comforting to be dealing with someone who was pleasant, competent, always available and who acted quickly to get Dad home.

Kind regards,